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FAQs

We accept all major payment methods: Visa, MasterCard, Maestro, American Express, PayPal, Discover

All orders are shipped from Lithuania (European Union).

We dispatch the orders on the same day if ordered before 5pm EET (Eastern European Time) Monday to Saturday.

Once the order has been dispatched you will receive an email with a tracking number. You can then track it using "Track My Order" feature in the main menu.

We offer 2 types of shipping:

1. FREE Priority Registered Mail Shipping
2. Express Shipping (FedEx - 2 business days)

With FREE Priority Registered Mail Shipping most of the orders will arrive a lot quicker than the timeframe listed below, but we always like to underpromise and overdeliver:
• North America (8 - 15 days)
• Europe (3 - 10 days)
• Rest of World (10 - 20 days)

Express Shipping is super fast and takes 2-3 business days worldwide:
• Worldwide (2-3 bus. days) - 30 USD

All orders are shipped from Lithuania (European Union).

Every single one of our nets is handmade by us here in Lithuania (European Union). This allows us to ensure that you get the finest European quality and super durable product because of the premium materials that we use.

If you wish to change or cancel your order, you may do so before you receive a dispatch confirmation. If you wish to do that, please contact us immediately using the from provided.

You can email us on info@indoorhooper.com at any time, or use the contact form provided in the main menu.

Yes. At IndoorHooper we take your privacy seriously. For more info please read our Privacy Policy. We use high-level SSL (Secure Sockets Laye) encryption technology which is the most advanced security measure currently available for online transactions. IndoorHooper does not store your personal credit card information on our servers.


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Client service

Have a question?
We look forward to hearing from you!

OUR CONTACTS:
Mon-Fri: 9:00 am - 6:00 pm (EST)
Sat: 9:00 am - 4:00 pm (EST)
Sun: 9:00 am - 2:00 pm (EST)
Kaunas, Lithuania
Shipping:

We offer FREE shipping on all orders!

Global Shipping - Regular Post (7 - 18 days) Free

PAYMENT METHODS

We accept all major payment methods: Visa, MasterCard, Maestro, American Express, PayPal, Discover

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