Shipping Policy
DISPATCH
Depending on what option you select at the checkout, we dispatch orders within 1-3 business days from when it was placed.
DELIVERY
Even though some orders will arrive faster than the time-frames listed below, please find the estimated delivery times below for each shipping method based on many years of order data. In case your order is in transit longer than expected, please contact your local postal service provider and use the tracking number we provided. Please note that once the order has been shipped, we have no control over transit times.
1. Express Shipping - FedEx / DHL / UPS / DPD
Express Shipping is super fast and takes 2-4 business days worldwide. The final rate depends on the product and is calculated at the checkout.
2. Standard - Priority Registered Mail (Free)
• US & Canada (6 - 12 days)
• Europe (3 - 8 days)
• Australia & New Zealand (7 - 14 days)
• Rest of World (10 - 21 days)
NOTE: During the Christmas period (Mid Nov - Dec) delays can occur due to significant increase in volume of mail being sent globally. If you buy our products as Christmas presents, make sure you order them well in advance or use Express Shipping option.
LOCATIONWe are based in European Union (Lithuania) where all the products are made in and shipped from. This allows us to ensure that you get the finest European quality and super durable product because of the premium materials that we use. Please note that we use Polish Post to ship most of the orders as it provides faster service than Lithuanian Post to most of the countries.
TRACKING
Once your order has been dispatched you will receive an email with the tracking number. You can then track it using "Track My Order" feature in the main menu or directly on the designated carrier's website.