Support

Shipping Policy

DISPATCH
Depending on what option you select at the checkout, we dispatch orders within 24-48 hours from when it was placed.
 
DELIVERY
Even though some orders will arrive faster than the time-frames listed below, please find the estimated delivery times for each shipping method based on many years of order data:

1. Express Shipping - FedEx / DHL / UPS / DPD

Express Shipping is super fast and takes 2-4 business days worldwide. The final rate depends on the product and is calculated at the checkout.

2. Standard - Registered Priority Mail | Tracked

• US & Canada (6 - 12 days)
• Europe (3 - 8 days)
• Australia & New Zealand (7 - 14 days)
• Rest of World (10 - 21 days)

3. Economy - Regular Mail | No Tracking (Free)

• US & Canada (8 - 15 days)
• Europe (5 - 12 days)
• Australia & New Zealand (10 - 18 days)
• Rest of World (12 - 25 days)


In case your order is in transit longer than expected, please contact your local postal service provider and use the tracking number we provided. Please note that once the order has been shipped, we have no control over transit times.

NOTE: During the Christmas period (Mid Nov - Dec) delays can occur due to significant increase in volume of mail being sent globally. If you buy our products as Christmas presents, make sure you order them well in advance or use Express Shipping option. 

LOCATION
We are based in European Union (Lithuania) where all the products are made in and shipped from. This allows us to ensure that you get the finest European quality and super durable product because of the premium materials that we use.

TRACKING
If you've selected Priority Registered Mail or Express option at the checkout, once the order has been dispatched you will receive an email with a tracking number. You can then track it using "Track My Order" feature in the main menu. Please note that if you selected Economy shipping method, order tracking will not work.